Privacy Policy
How Rexment collects, uses and protects your data.
Information We Collect
We collect information you provide when placing orders, submitting RFQs or contacting support: name, email, phone, shipping address, institution details and payment references. We also collect basic usage data to improve our platform.
How We Use Your Information
- To process and fulfill your pre-orders and RFQs.
- To communicate order status, quotations and support responses.
- To prevent fraud and verify payments.
- To improve our catalog and services.
Data Sharing
We share necessary order details with international suppliers, shipping carriers and customs authorities to fulfill imports. We do not sell your personal data. Payment references and screenshots are used only for payment verification.
Data Security
Your data is stored securely on our platform. Access is restricted to authorized staff who need it to fulfill orders and provide support. Sensitive payment credentials are never stored — we only retain transaction references you provide.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at privacy@rexment.com.